Privacy Policy

1. Introduction

SEE AI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered voice automation platform and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company name, password)
• Payment and billing information
• Lead data you upload to our platform (phone numbers, names, custom fields)
• Campaign configurations and scripts
• Communications with our support team

2.2 Information Collected Automatically

• Call recordings and transcriptions (as configured by you)
• Call metadata (duration, timestamps, outcomes)
• Usage data and analytics
• Device and browser information
• IP addresses and location data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Execute outbound calling campaigns on your behalf
• Generate analytics and reports
• Send administrative communications
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our Service (telephony carriers, cloud infrastructure, payment processors)
• Compliance: When required by law, subpoena, or legal process
• Protection: To protect the rights, property, or safety of SEE AI, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our Service. Call recordings and transcriptions are retained according to your account settings. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@sees.team.

8. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to deletion, and the right to opt-out of the sale of personal information. We do not sell personal information.

9. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: